Receive boat requests from your customers securely via text message without creating a hassle for them. Your customers don't have to download an app or log in to anything. Just a simple text specifying the slip number and direction and Dockhound gets the request to your forklift drivers.
Your customers can specify a day and time when requesting their boat and Dockhound will add the request to your queue. Scheduled requests will appear in the queue four hours before the requested time, but you can view future scheduled requests at anytime.
Dockhound tracks every boat movement at your marina and assembles an easy-to-digest timeline of each days activity. This report helps you locate any given boat at a certain time, current or past, as well as forecast how busy a future date might be.
Leave your operating hours as is, but allow your customers to request their boat 24/7/365. No more phones ringing off the hook or eager customers waiting for you to get the lifts running each morning.
You don't need to purchase any new hardware to get started. Dockhound can be used from any browser on a computer, tablet, or smartphone with access to the web.
Manage your customer and employee data inside of Dockhound. Keep track of who is in what slip, their usage of the facility, and who can request a customer's boat. Manage unlimited employees, including permissions and basic information.